FREE SHIPPING AND RETURNS IN AUSTRALIA | 2-4 DAYS IN AUSTRALIA | 3-5 DAYS INTERNATIONAL* (SUBJECT TO DUTIES/TAXES)

OPTICAL / REBATES

Pacifico Optics Pty Ltd, offers a range of Optical frames that can be fitted with all prescription lens and sun lens. Additionally,  Pacifico offers the fulfilment of prescription lens. 

To uphold Pacifico's reputation of quality, we have partnered with Carl Zeiss Optical laboratories throughout Australia to fulfil any prescription lens orders. Carl Zeiss, hold a reputation for producing high quality optical lens and has been in the industry for over 160 years. 

PRESCRIPTION LENS

  •  Prescriptions supplied via our online store must be valid and in date. If a wrong or invalid prescription is supplied, Pacifico will not be held accountable for any prescription errors or damage to the eye that arise from a wrongly supplied prescription.
  • After a prescription order is place, Pacifico will lodge the order with a Carl Zeiss lab within Australia, which will take 5-7 business days to make the lens and fit them to the frame.
  • Shipping will take 2-4 Business days Nation wide and 5-10 business days Internationally. A maximum total of 11 business days Nationally and 17 business days Internationally may apply to a prescription order. 

CLAIMING YOUR HEALTH FUND BENEFITS

  • Pacifico Optics Pty Ltd is registered as an Optical Dispenser and holds a valid Optical Dispenser Number which can be used by our customers to claim a rebate through their own Health Fund. 
  • Rebates may only be claimed with valid prescription orders 
  • Rebates may only be claimed with selected Australian Health funds. 
  • Rebates may not be claimed on frame purchases only. You can only claim through our number if we have had the prescription lens fitted for you.

HOW TO MAKE YOUR CLAIM

  • After ordering prescription lens, Pacifico will supply you with an invoice for your order, which will note the companies Optical Dispenser Number/Numbers. You must supply this invoice to your selected Health Fund in order for them to refund you the eligible amount.